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Center for Healthcare Organization & Implementation Research

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CHOIR's mission is to advance coordinated, patient-centered health care for all Veterans through research and quality improvement.


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Focal Areas of Research

Patient-Centered Care

Care Coordination

Other Research Areas

Figures in a circlePatient-Centered Care

Patient-Centered Care (PCC) means providing care that is respectful of, and responsive to, individual patient preferences, needs and values, and ensuring that patient values guide all clinical decisions. PCC means including patient context, for example social determinants of health, thinking about patients’ health and well-being broadly (beyond typical clinical outcomes), and focusing on patients in their daily lives. 

CHOIR is leading research on many aspects of PCC, continue reading...

Icons representing different parts of health careCare Coordination

In VA, Care Coordination defined as facilitating integration of, and navigation through, health care services, within and across care settings, to help patients receive the care they need and want without unnecessary duplication of services or avoidable inconvenience. Care coordination ideally is patient-centered, but research may focus on other aspects such as patient safety, duplication of services, health care costs, etc.

CHOIR is leading several projects focused on examining care coordination, continue reading...

Doors representing each other research areaOther Research Areas

CHOIR conducts health service research across a wide range of topics concentrated around our focal areas with additional projects which cut across our other research areas.

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