Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Center for Healthcare Organization & Implementation Research


Quick Links

Veterans Crisis Line Badge
My healthevet badge
EBenefits Badge
Pause Play
COVID19 depiction

COVID Creativity

Creativity in the Time of COVID-19 is our collective effort for expressing and documenting our extraordinary, lived experiences during this pandemic.

Learn more »


Find new direction at CHOIR!

Explore CHOIR's career development opportunities.

Learn more »



Our research drives change throughout VA health care and beyond.

Learn more »


CHOIR logo banner

CHOIR's mission is to advance coordinated, patient-centered health care for all Veterans through research and quality improvement.

Seeking Associate Director, CHOIR Bedford: More information

Focal Areas of Research



Health Communication

Other Research Areas

Road to recoveryRecovery

Through the focal area of Enhancing Recovery-Oriented Care for Behaviorally Vulnerable Populations (Recovery), CHOIR strives to enhance the transformation of VA to a recovery-oriented health care system, and to improve recovery-oriented outcomes for behaviorally vulnerable Veterans, specifically those afflicted with a mental health condition or those who are homeless, or are at risk of being homeless. Major operational partners include Mental Health Services and the National Center on Homelessness Among Veterans as well as increasing collaboration with Mental Health Operations.  CHOIR's strategy involves efforts to:

  • Establish a multi-level operational definition and assessment toolkit for recovery studies.
  • Enhance transformation to a recovery-oriented healthcare system via systematic implementation strategies.
  • Adapt collaborative care models to enhance physical and mental recovery.

Continue reading...

Spilled pill bottleMedications

The Medication Optimization Program (MOP) is dedicated to providing optimal medication treatment to Veterans, which is a critical goal for CHOIR, and supports many VA priorities regarding safer, more effective, patient-centered, and cost-efficient prescriptive practices. Existing tools allow CHOIR's operational partner, Pharmacy Benefits Management (PBM), the ability to ensure medication optimization for patients. However, important gaps remain. In collaboration with PBM, CHOIR investigators will work to address these gaps by:

  • Examining how and why medication therapy is prescribed.
  • Estimating beneficial and harmful outcomes of medication therapy, and how these outcomes might change with better prescribing.
  • Developing and evaluating implementation strategies to promote higher-quality use of medication therapies.
  • Products resulting from this collaboration will ensure that the science of medication optimization is indeed put into practice, and will facilitate improvements across VA.

Continue reading...

People meeting around a tableHealth Communication

CHOIR addresses traditional and emerging media used to deliver and exchange information about public health priorities to Veterans both in and outside of VA care. Communication priorities include large-scale adverse events, deployment environmental health risks, and health behavior change. There remain important gaps regarding best practices in communicating information to improve VA care, maximizing trust in care, and encouraging Veterans' self-management. CHOIR's Health Communication Focus will provide an evidence base and tools for communicating about a range of health issues, using optimal communication channels such as social media and mobile health platforms to create effective messaging that empowers Veterans to prioritize their health.

 Continue reading...

Doors representing each other research areaOther Research Areas

CHOIR also conducts health services research in four other emerging and well-established areas: health services genomics, long-term care, organization and implementation, and patient safety.

Continue reading...

Local Features

 Visit us on Twitter @VA_CHOIR.
Privacy and Security- Legal Notice