Reports - Center for Healthcare Organization & Implementation Research
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Transition Watch

The Management Decision and Research Center (MDRC), the precursor to CHOIR Boston (formerly COLMR) published Transition Watch between 1997 and 2004 to provide updates on the VA-wide organizational transition. Many managers and investigators continue to find the information in Transition Watch useful:

• Vol. 7, Issue 1, 2004: Lessons from Pursuing Perfection: Leading Organizational Change Through Personal Involvement

• Vol. 6, Issue 4, 2004: Providing Patient-Centered Care: System Redesign and Patient Involvement


• Vol. 6, Issue 3, 2003: Becoming Patient-Centered: Approaches and Challenges

• Vol. 6, Issue 1, 2003: Pursuing Perfection, VISN 23 Update


• Vol. 5, Issue 4, 2002: Innovative Thinking, The Learning Xchange


• Vol. 5, Issue 3, 2002: Best Practices and Challenges Underlying the Initial Implementation of Service Lines


• Vol. 5, Issue 2, 2002: Coordination Improves Foot Care for Patients with Diabetes

• Vol. 5, Issue 1, 2001: Resources for Managers


• Vol. 4, Issue 4, 2001: VHA Reorganization and Quality of Inpatient Care


• Vol. 4, Issue 3, 2001: Implementing Service Lines: A Case Study


• Vol. 4, Issue 2, 2001: Highlights from the Service Line Study (1997-2000)


• Vol. 4, Issue 1, 2000: Perceptions of Service Lines


• Vol. 3, Issue 4, 2000: News You Can Use: Information Resources on Health Systems & Service Lines,Effects of Facility Integration, Approaches to Implementing Service Lines: A Case Study

• Vol. 3, Issue 3, 2000: Lessons from the VHA Transformation: A Case Study


• Vol. 3, Issue 2, 2000: System Identification: A Key to Cultural Integration, Three Paths of Implementations: Network-Level Service Lines, 1997-1999


• Vol. 3, Issue 1, 1999: News You Can Use - A Potpouris of Recent Citations, Service Lines - More Voices from the Field, The Integration Scorecard: A Tool for Monitoring System Integration, Patient Satisfaction with Hospice Care


• Vol. 2, Issue 4, 1999: On the Front Lines with Service Lines, News You Can Use - Information Resources on Patient Satisfaction, Let's Talk Sevice Lines


• Vol. 2, Issue 3, 1999: National VA Quality Improvement Project (NVAQIS): Interpreting the Data, Managers Perceptions of Service Lines, Updates on Integration Analyses, Keep up on Transition Watch Topics - News You Can Use


• Vol. 2, Issue 2, 1999: Service Lines and Other Organizational Arrangements at the Medical Center Level: A Preliminary Review, Lessons from the Analysis of Facility Integrations, Second Survey Completed from the National VA Quality Improvement Project (NVAQIS)


• Vol. 2, Issue 1, 1998: VISN Task Force and Service Line Implementation: Who's Doing What now? Facility Integration: Managing Across Distances


• Vol. 1, Issue 4, 1998: Elements of Successful Intragration Processes: Where do we stand? Comparing system-level service lines in the private sector and in VHA

• Vol. 1, Issue 3, 1998: Structure of Integrating Systems, The Process of Change: How Some VISNs Have Tackled it?, Quality Improvement Study Launches 1998 Survey, Changing Provider Behavior


• Vol. 1, Issue 2, 1997: VISN Service Line Implementation: Who's Doing What, Integration Planning and Implementation: News from the Facility Integration Study, Service Excellence: Quality Improvement Study Findings


• Vol. 1, Issue 1, 1997: If You Are Confused About the Definition of Service Line Management, You Are Not Alone, Analysis of Facility Integrations, Survey Data Disseminated from the National VA Quality Improvement Study